How to remove credit karma exclusive

[shembry26]

it is charging me $99 for Credit Karma Exclusive package. I do not want this. I have used the help to remove it but the instructions show steps that are not on the screen. I do not want audit defense or to pay fees from refund.

[TerukoL]

Since you continue to experience the same problem, even after following the troubleshooting steps, please click the link to contact TurboTax customer support for further assistance.

[jsimmons315]

I have the same error and have been on the phone with both entities and neither have helped. TurboTax referred me to credit karma and credit karma referred me back to turbo

[Critter-3]

If you have NOT yet efiled then you can always remove what you do not want before you do file ... in the FILE tab step 1 you must choose  to pay the TT fees with a CC/Debit card  ... it cannot be by using the Fed refund and then you can remove any unwanted features.

If you have not yet filed : 

How to see your fees
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online   

For help with fees 
https://ttlc.intuit.com/questions/1901213-what-can-i-do-to-reduce-my-fees   

How to remove the Pay from your Refund fee 
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-... 

[jsimmons315]

Well actually you cannot and it was not an option, I had to clear data and restart