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Sign onto the 2020 online account using the exact same User ID you used to create, complete and file the 2019 online tax return.
(If you're looking to transfer last year's return to TurboTax CD/Download, follow these instructions instead.)
It's easy to transfer last year's return and depending on your situation, the transfer could be:
Select your situation below.
All you need to do is sign in with the same login you used last year, and we'll transfer your information over.
Can't remember your login from last year? Try our account recovery tool.
Select the method you used to file last year and use the onscreen help links and instructions to transfer your PDF and to change your filing status (single, married filing jointly, etc.) if different.
Keep in mind:
We support a wide number of other providers and keep expanding our capabilities.
In certain situations, the program might not accept a PDF, such as when it’s password-protected, a scan of a hard copy rather than an electronic PDF, and certain other cases. If this happens, don’t worry, we’ll guide you through typing in your info.
You can transfer last year's tax data file (.tax2018) if you're preparing your 2019 return online in TurboTax Live Basic, TurboTax Deluxe, TurboTax Live Deluxe, TurboTax Premier, TurboTax Live Premier, TurboTax Self-Employed, or TurboTax Live Self-Employed. (Free Edition, with or without PLUS, doesn't support transferring last year's .tax file.)
Note: If you already started your 2019 return in TurboTax Online, transferring will clear any info you have already entered. Please keep in mind, a .tax file from a previous year will not transfer if the file is password protected.
Here's how to transfer:
You have to use TurboTax Online on your computer to do this transfer (it won’t work from a mobile device/mobile web, or in the mobile app).
Follow the on-screen instructions to finish transferring your file.
Help, I am not on line.
I want to transfer data from last years return into this years program on my computer.
If you are using TurboTax from a a download or disc you must have a copy of your 2020 .tax file on your computer for this to work.
To transfer your 2020 .tax file into TurboTax Desktop:
If this doesn't address your situation, please clarify by telling us how you did your taxes last year.
could someone from support please call me at [phone number removed] as soon as Thank you.. I have tried repeatedly to call the support and do not get a response to my call. My license code is: [removed] .
Question; are you using a different computer than last year, vs. this year? The reason I ask is, I couldn't transfer either 4 years ago. I bought a new computer. The IP Address was different for the new computer, so I had to input all info. again myself--since then I've been able to get the transfers. If Turbo can't see last years', it won't happen. Also, if your a first time user of Turbo, you're going to input everything in as well.
Hoping this helped!
Your personal information has been removed for privacy and security reasons since this is a public forum. We do not have access to your account. Please feel free to contact Customer Support again so you can speak with someone who can assist you.
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