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Is it a 2020 CD?
See this TurboTax support FAQ for downloading the software if you do not have a CD drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
TurboTax minimum system requirements for Windows - https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
TurboTax minimum system requirements for Mac - https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
Find download using Windows - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-windows-software-download/0...
Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...
Find download using Mac - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-mac-software-download/01/25...
Install TurboTax for Mac - https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/01/...
Troubleshoot install for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...
Troubleshoot install for Mac - https://ttlc.intuit.com/community/installing/help/turbotax-for-the-mac-installation-troubleshooter/0...
yes.
How to download Turbo Tax if you can't use the CD
Or did you already install it once from the CD? There is a problem with getting the download.
Can I enter the license code to register my deluxe cd?
My 2020 deluxe cd won't work
PayCor2018 wrote:My 2020 deluxe cd won't work
In another comment you also said "Can I enter the license code to register my deluxe cd?"
The license code is entered at the end of installation, so if you say the "CD won't work", it's not clear what your issue is with the CD. Please answer all of the following:
We may be able to help you get your CD installation to work. Or if you want to install from a software download instead of using the CD, see this FAQ:
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