Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Showing results for 
Search instead for 
Did you mean: 
New Member

How do I contact turbo tax

2 Replies
Level 15

How do I contact turbo tax

You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from  5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 15

How do I contact turbo tax

You appear to be using Live Deluxe.  The Live feature is an upgraded version of Deluxe that has live on-demand help from a CPA/EA tax expert during return preparation and a review of your return prior to filing.  Live Deluxe is $120 for Federal and $55 for state (if applicable), and if you choose to pay the fees out of your Federal refund, there is an additional $40 service fee ($45 for California filers.) 


Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri


How to reach Support depends on the type of issue.


For general support, technical issues, fee issues:

FAQ: What is the TurboTax phone number?


To use your Live feature for help from a CPA/EA tax expert:

FAQ:  What is TurboTax Live?


FAQ:  How to connect with a live tax expert


FAQ:  How do I schedule my review using TurboTax Live?


Dynamic AdsDynamic Ads
Privacy Settings