How do I cancel order

[xmasbaby0]

@Dfjeja123456 Luckily for you the filter removed most of the personal information you tried to post here on a public website that can be seen by anyone on the internet.   Please do not post your personal information here.

It is not clear what you are trying to accomplish.   If you have not registered, filed or paid yet, you can clear the data out of the return.--- and then just do not start over.

CLEAR AND START OVER

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

But if you already e-filed, you cannot get the tax return back.  You have to wait and see if it is accepted or rejected.  If it is rejected, then go ahead and clear it out and abandon the account.   If it is accepted then all you can do is wait for the IRS to process the return.

[edward049]

I want to cancel an application that I was doing yesterday 2/23/23.Please cancel 

[xmasbaby0]

@edward049 If you have not registered, paid or e-filed then you can clear out the data you entered and simply abandon the account.   But if you already e-filed, you cannot get it back.

CLEAR AND START OVER   Just clear it----and do not start over.

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

[Tespacheco1441]

I want to cancel my order:

[Removed]

TURBOTAX DESKTOP BUSINESS TAX YEAR 2022 WIN DOWNLOAD FOR $180.00.

Please acknowledge receipt of this cancellation.

Teresita Pacheco

[phone number removed]

[email address removed]

[VolvoGirl]

DO NOT post the license code here in this forum!  Please Edit your post and remove your personal information and license code.    You have 60 days to request of refund for the Desktop program.  Here is the refund form

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p... 

[Jmury581]

I think I qualify for the free edition o want to cancel my payment

[DoninGA]

---

@Jmury581 wrote:

I think I qualify for the free edition o want to cancel my payment

---

If you have filed your 2022 tax return using the online editions a refund cannot be issued.

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

[Jmury581]

Turbo tax

[CassLO]

For questions regarding cancelling your TurboTax order, please reach out to our TurboTax Customer Care team: Contact Us

@Jmury581 

[Stith]

Please cancel order# QSTCD236901964

License code: F2ZV-25TG-JKQS-KMB2

TURBOTAX DESKTOP DELUXE TAX YEAR 2022 WIN DOWNLOAD WITH STATE

I PURCHASED THIS ORDER 3/15/23

[DoninGA]

@Stith 

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

[xmasbaby0]

@Stith You posted your license code for everyone on the internet--including anyone who wants to steal it.

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

[evelyndlange]

I ordered TurboTax yesterday, downloaded it, then realized I had downloaded a year I already used.  I actually needed the 2022 tax version.  How do I cancel the 2021 payment and/or transfer to the 2022 version that I need to get?

[xmasbaby0]

@evelyndlange

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

[evelyndlange]

I ordered and downloaded the TurboTax 2021 tax year version, which was actually on another computer, I needed to get the 2022 Tax Year for my Apple Mac computer.