How do I access my Idnotify from TurboTax?

[aphil734]

I bought TurboTax deluxe when I filed my taxes in 2023 and when I log in there’s no where for me to check it as I just got an alert.

[DoninGA]

See this TurboTax support FAQ - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/sign-idnotify/L33FBuj...

And - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/idnotify-relations...

[aphil734]

One tells me to click the link in the email. And the other is quite generic. Again neither of those solve me question. If it’s a service given to me as part of my package when I paid taxes why is it not accessible from my account? 

also, i found out how to log into to Idnotify via a search engine, without TurboTax/Intuit assistance, and the server is down. I can’t log in. Ugh. Super annoying when I’m told today my email address has, yet again, been discovered on the dark web and I have no way to look at the alert in Idnotify. How infuriating. 

[Critter-3]

IDnotify is a third party provider not owned by TurboTax or Intuit.  It is owned by Experian.

See this TurboTax support FAQ for IDnotify - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/sign-idnotify/L33FBuj...

Go to this website to sign onto your IDnotify account - https://www.idnotify.com/

 

[rlrainson]

I payed for the service but can't log in. I was supposed to get an email to help me, my wife got one, I didn't. Tried chat 3 times, they don't know either.

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[DennisF_VaBeach]

In a roundabout way, I came across this link that WORKS!!! The alert link is worthless!

https://portal.idnotify.com/dashboard 

Maybe someone in customer service will eventually care enough to get the alert emails corrected.

See screenshots below...