How can I obtain or reset my 5 digit pin that I cannot remember?

[MichelleLO]

The IRS has discontinued the use of the e-file pin, please see the below FAQ for additional information:

https://ttlc.intuit.com/replies/5595740

[ChondelLO]

The IRS has discontinued the e-filing PIN option. To verify your identity for e-filing, you’ll need to use last years AGI.  For more information please click the link below.

What happened to the e-filing PIN? - Community

[MaryK1101]

See What happened to the e-filing PIN? for complete information and how to proceed.  

@Reginahady

[j2564]

How can I obtain or reset my 5 digit pin

[JotikaT2]

It depends upon which PIN you are referring to.

The IRS discontinued the use of the e-filing PIN.  You will need to use your 2018 Adjusted Gross Income (AGI) instead.  See the following links for more information.

E-filing PIN

If you have an 6 digit PIN from the IRS, this is used to verify your identity if you have been a victim identity theft in the past.

5 digit PIN vs. IP PIN

If you need to obtain your 6-digit PIN from the IRS, you will need to contact them.

Obtaining your 6-digit IP PIN

[riesa]

then why has my eFile been rejected MANY times as I need my PIN. When I erase PIN on TurboTax you do not let me complete to try to refile!

[fanfare]

If you don't have your self-select PIN, not the same as the e-File PIN, because you didn't write it and keep it in a safe place, the PIN field should be empty and the AGI from last year is used.

If the AGI doesn't match, you have to file on paper via US Mail.

If you are REJECTED, you can always try again and again and again, as many posters here will attest to.

[423w582]

1951