turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

eaglencw
New Member

I made a mistake and at some point clicked on the 79.99 service. I wanted to use the free service. How do I change that and get the charge off my card?

I do not have a business and am not self employed.  I took the standard deduction and wanted to pay my federal income tax with a credit card.  Why the 79.99 fee?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
MageeM
New Member

I made a mistake and at some point clicked on the 79.99 service. I wanted to use the free service. How do I change that and get the charge off my card?

Hi, have you filed your taxes already? If you have not filed yet, you can downgrade.

While you’re welcome to downgrade, you may miss some features—and you’ll be prompted to upgrade when those features are needed.

If you still want to downgrade, use the Clear and Start Over feature (you won't be able to do this if you've already submitted payment or deducted the TurboTax fee from your refund).

You can also reduce your TurboTax fees by removing add-ons:

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies