Hi @boykina09, please see this detailed FAQ on how to find your AGI from last year: https://ttlc.intuit.com/questions/1900840-how-do-i-find-last-year-s-agi. ... View more

I'm sorry you're not getting a refund this year! The changes in tax reform have affected the refund amount that many Americans are receiving this year. TurboTax works hard to get you your maximum possible refund, which is backed up by our Maximum Refund Guarantee (https://turbotax.intuit.com/corp/guarantees.jsp).  For next year, you may want to take a look at our Withholding Calculator (https://turbotax.intuit.com/tax-tools/calculators/w4/) and consider adjusting your withholding so you can better control whether you'd like a bigger refund or a bigger paycheck.  ... View more

Hi, yes it is possible. Please see the detailed FAQ for more info: How do I change from mail to e-file in TurboTax Online? How do I change from mail to e-file in TurboTax Online? How do I change from mail to e-file in TurboTax Online? If you printed your taxes to mail them in and went all the way through the File section, when you sign in to TurboTax Online, the Way to go! You filed your 2018 taxes you won't see a way to change to e-filing. As long as you haven't already mailed your 2018 paper return, you can switch to the e-filing method (through October 15, 2019). However, some states now require e-filing, which means the federal and state must be e-filed together. If you already mailed your return, don't e-file. This can cause problems with the government, including refund delays. In TurboTax Online, sign into your account. Select Tax Home in the left menu. Scroll down to Your tax returns & documents. Select 2018, and then select Add a State (you're not actually adding a state, this just gets you into the right menu). Select File in the left-hand menu (expand your browser window if you don't see this, or go to the hamburger menu in the top left corner). On the Just one more step screen, follow steps 1 and 2 if you haven't already. Select the Start button to the right of Step 3. On the Let's get ready to e-file screen, select I want to e-file. Follow the instructions to e-file your return ... View more

Hi there, A Pell grant does not need to be reported on your tax return, if you satisfy two IRS requirements that apply to all scholarships and grants: You must be enrolled in a program as a degree candidate, or you must be pursuing a training program that prepares you for specific types of employment upon completion. You must use the Pell grant only to pay for “qualified education expenses.” For more info on Pell grants and tax implications, check out this article: https://turbotax.intuit.com/tax-tips/college-and-education/do-you-have-to-claim-pell-grant-money-on-your-taxes/L1o1gkP7K Also, if your taxable scholarship amount was not reported on a Form 1098-T, you can see the steps for entering the scholarship amount into TurboTax is as follows: Log in to your TurboTax Online account, or open your TurboTax CD/Download program Choose Take me to my return Click on Federal Taxes Click on Wages & Income Locate Less Common Income and click Show more Locate and click to Start next to Miscellaneous Income, 1099-A, 1099-C Answer Yes to Did you receive any other wages? On the following screen you will locate Other reportable income and click Start Then you will enter SCH in the description box and the amount Click Done ... View more

Hi @rollseyes, We accept credit, debit, and pre-paid cards with a VISA, MasterCard, American Express, or Discover logo. Like many other U.S. online merchants, we can only process cards with a U.S. billing address. A second option is to pay with your federal refund, also known as Refund Processing Service (charges may apply). We're unable to take check, money order, or cash payments. Related Information: How can I pay for my TurboTax Online fees? ... View more

Hi, if you have filed an extension you don't need to amend your return yet, unless you are trying to amend your taxes from a prior year.  For more info on what to do after you've filed an income tax extension, check out this FAQ: https://turbotax.intuit.com/tax-tips/tax-extensions/what-to-do-after-youve-filed-an-income-tax-extension/L9jRDNKBN If you file your extension and then need to make a correction, check out how to correct federal tax returns here: https://turbotax.intuit.com/tax-tips/amend-return/how-to-correct-federal-tax-returns/L67t0F7il ... View more

There are several different ways to pay your tax bill in TurboTax. Direct debit (free) Credit or debit card (convenience fee) Check or money order (free except for postage) IRS Installment Agreement ($120 fee or free, depending on circumstance) Cash (at a retail partner) If you already filed your return with the IRS, choose a payment option through the IRS instead of trying to pay through TurboTax. ... View more

Hi, go ahead and follow the info in this detailed FAQ: https://ttlc.intuit.com/questions/3404575-how-do-i-access-my-prior-year-2017-return To access your prior year return before you file, you have to: Be signed in to the same TurboTax account you’ve used in previous years. Be in an upgraded version of TurboTax (or add PLUS to TurboTax Free Edition). Pay for your upgrade. After that, you should be able to find your prior year return on the first screen when you sign in (or select Tax Home in the left-hand menu to get there) under Your tax returns & documents. For information on how to access your prior year return after filing, go here. ... View more

Hi there, Here are the requirements to be able to pay with your federal refund. Note that you will have to be getting a refund, rather than owing taxes, in order to use  TurboTax Refund Processing Service.  Requirements You'll need to e-file your federal return; it's not available if you paper-file the federal. The Refund Processing Service option only appears if you have a federal tax refund, and you can only deduct your fees from your federal (not state) refund. You'll need to direct-deposit your refund into a single account, and the name on the bank account needs to match the name on the tax return. Refund Processing Service can only be used once to pay your fees. Fees (if any) are charged once, when the IRS processes your return. If your return is rejected, you might have to enter your bank account info again, but we won't charge you a second time. For more info, see this article: https://ttlc.intuit.com/questions/1900596-what-is-refund-processing-service ... View more