Hello, It appears the website has suckered me into some sort of Live version that I do not want. Does anyone know how to email customer support to resolve?

NoClubNFool · ‎July 11, 2021

xmasbaby0 · ‎July 11, 2021

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

xmasbaby0 · ‎July 11, 2021

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Critter-3 · ‎July 11, 2021

If you qualify you can use one of the 10 IRS FREE FILE options to file a fed & state return for free ... but you must log in thru the IRS site :

https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

For Filing Season 2021, you must make $72,000 or below to use one of the 10 IRS Free File partner offers.

If you choose the TT option then you can log in with your same user ID and agree to switch to the FREE FILE option then your progress will be preserved.

NoClubNFool · ‎July 11, 2021

Thanks Guys ~ I ended up needing to clear my return and I am starting over.

Hello, It appears the website has suckered me into some sort of Live version that I do not want. Does anyone know how to email customer support to resolve?