Having problem saving document. Says that i don't haver permission. I look in file info, and there is no lock on the file.

[DaraLO]

Are you logged in as an administrator on your computer?  If not, this could be the source of the problem.  Maybe you are trying to save to a folder that only has administrator permissions.

To remedy this you can access your return from an administrator account or you can change the present account you're in to an administrator account.  Refer to the section titled, "Change a local user account to an administrator account"," in the following link:  https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-acc...

[kbritt]

I'm having the same issue on my Mac computer.  Is there a fix?  

[SForrestLO]

@kbritt

See if this helps.

https://ttlc.intuit.com/community/troubleshooting/help/turbotax-for-mac-won-t-open-when-installed/00...

[Stokestack]

It appears that TurboTax fails to request "full disk access." You have to go into System Preferences / Security & Privacy and give TurboTax full disk access. I don't know why it's allowed to initially create the file but then never update it, but that aspect is probably an Apple issue.

[CindyLouHoo]

I am having the same issues. What I have been doing is saving a duplicate, closing the first one, and then replacing the original. Has worked ok so far until I get to e-filing. I can't seem to do that at this point, so I haven't been able to e-file yet. Assistance with this would be greatly appreciated! Not liking this error at all. I have never had this issue with prior turbo tax products.

[CindyLouHoo]

Never mind.  What Stokestack suggested worked.  Thanks!

[rj53]

Having issues saving files on Mac.  I checked all the permissions and they look good. 

[HeatherPLO]

You are commenting on an older thread that may have outdated information.  Also, we will need additional information to assist you further.  Are you getting any error messages or does it just not save the file?

@rj53 

[Keithab]

Had the same issue. Did what stokestack recommended and it’s fine now. 

[stoico]

Can someone help as this is truly the last minute? I've followed the instructions in regards to the error message as the OP, but after open up security and privacy, I don't know how what to do next? I don't see an icon for Turbo Tax. 

[CarissaM]

If you are unable to provide the permissions, please click here to contact us by phone so we can look into this. @stoico 

[dante116]

Thank you for being the only one with the actual solution.