Are you logged in as an administrator on your computer? If not, this could be the source of the problem. Maybe you are trying to save to a folder that only has administrator permissions.
To remedy this you can access your return from an administrator account or you can change the present account you're in to an administrator account. Refer to the section titled, "Change a local user account to an administrator account"," in the following link: https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-acc...
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