The computer I've been doing taxes on recently became unusable, while I need to amend several years of taxes. I have all my data backed up and I've installed all the previous years of Turbotax on my new computer (I purchased them originally from Amazon and was able to just download them again from my software library). HOWEVER, when I try to open any Turbotax files, I get an error that the state forms are missing. Attempting to connect and download them again, even using a new return, I get a "we're having trouble processing your request" error. The instructions at the link I've pasted below do NOT work. When logging into my Intuit account online, for some reason there are zero downloads showing in my Turbotax account, but I've been using Turbotax Business for 9 years and I've downloaded the state form every single year and paid to e-file it through the program.
https://ttlc.intuit.com/questions/4387526-get-state-download-without-paying-again
You'll need to sign in or create an account to connect with an expert.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
zeishinkoku2020
Level 2
shellybelly765
New Member
qoemiller
New Member
rebjbrown
Level 1
lbru442413
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.