Form 8839 2021

[SForrestLO]

It may take longer for one form or another to show up in TurboTax for multiple reasons. Our goal is to provide you with the most accurate information possible. As part of this process, we communicate often with the taxing agencies.

For up-to-date status, refer your customer to the federal and state forms-availability articles.

IRS forms availability table for TurboTax individual (personal) tax products
State forms availability table for TurboTax individual (personal) tax products

If the form becomes available sooner than currently published on that Help Article, the article will be updated to provide the new availability date.

[myomes]

According to you links....it's available.  I'm telling you, it's not.  And this is the same canned answer we get every time.  No help, whatsoever.

[CarissaM]

If you are still having issues with this form, it would be best to follow the instructions here to contact us by phone.  @myomes

[TishaB80]

I have contacted you all via phone and have a case number. I’m not sure as to what is causing the delay in fixing this. There is clearly an issue and apparently no rush to fix this. Why isn’t this a priority. All of the customers that had paid for this program should be able to use it. 

[HeatherPLO]

In this public forum, we are provided with form availability information, but not an explanation as to why the form is not available until that date.  For additional information, it would be necessary to contact customer support.  To do this, please see this Help Article to get in touch with us.  

@TishaB80

[TishaB80]

The form is there and Turbo Tax is aware that it is an issue with  the software. I’m not sure what calling will do to fix this issue.

[myomes]

I just got off the phone with TurboTax for over an hour and we have come up with a “work around”. Apparently there is a coding error that will not allow you to carry over adoption credit if your child is over 18. I changed her birth year from 2003 to 2004 and everything works perfectly. TurboTax is suggesting this corse of action even though it is knowingly encouraging  you to enter wrong information. It will not be fixed. This is the only option in order to file electronically. I was ensured that it “should not cause future repercussions”. Or, you can print your return, enter the correct information and paper file. I’m very disappointed regarding their solution, however it is the only one available and will not be communicated in mass. 

[Majlolew]

This is what I finally did to just get it done. My husband said to just file it 2004 bday instead of 2002… so we are now waiting on our refund.