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[boloschreuder]

My chrome book isn’t compatible with software to do my 2018 taxes.  I need to cancel my subscription and be refunded.  Your customer support is terrible as is navigating this website.  Plz advise.  I believe I was charged 79.99.   It didn’t say it wouldn’t be compatible with chrome book until AFTER I paid.  Thank you.  

James Schreuder 

[email address removed]

[xmasbaby0]

No one in the user forum can help with a billing issue.  You have to contact customer support.  Us e the word "billing" -- not "refund."

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

TurboTax 2018 Minimum System Requirements

Mac

https://ttlc.intuit.com/questions/1899173-minimum-system-requirements-for-turbotax-mac-software

Windows

https://ttlc.intuit.com/questions/1901571-minimum-system-requirements-for-turbotax-windows-software