Can you help with first time tax filer?

[SweetieJean]

You are asking from TT Live, for which you are paying extra. Please contact your Live rep.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

Live help is available M-F during normal business hours.

[Critter]

If this is an AGI issue simply enter a zero for the 2017 AGI to efile the 2018 return.