Can turbo fix ad then i can exile it
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New Member

Can turbo fix ad then i can exile it

 
4 Replies
Employee TurboTax Specialist

Can turbo fix ad then i can exile it

We're sorry, but your question is not clear. How can we help with filing your tax return? Would you please be more specific on the issue you are having?

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New Member

Can turbo fix ad then i can exile it

They are saying withholding are not matching 2018.   The code they using.     Ind-031-04.   I don’t understand this. Thanks Teresa shields

Level 15

Can turbo fix ad then i can exile it

That's not for withholding.  Your AGI doesn't match.

 

For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

If your spouse died during 2019 there is a problem efiling and you will have to mail your return

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

Level 15

Can turbo fix ad then i can exile it

You need your 2018 AGI to efile 2019. The AGI is on 2018 1040 line 7. If you filed a Joint return you use the same AGI for each spouse.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

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