Can't do taxes, TurboTax Premier 2019 download NEVER goes past the activation screen, its stuck

[bbc_123123]

The products are worse and worse each year, this year my downloadable version of TurboTax Premier 2019 download NEVER goes past the activation screen - after installation I got the stupid square with moving dots for the last hour. I have all the 5 previous years installed on this PC, this year intuit overdid it. 

I paid for a product that is USELESS. Anyone any solution ? The website and getting help - no one to talk to - Its complete amateur hour.

[Critter-3]

First is your OS up to the task this year?  

Here are the system requirements to install Turbo Tax for Windows…..

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

Here are the system requirements to install Turbo Tax for MAC…..

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

 

Here are the recommended installation steps:

You must install using Administrator privilege. 

First manually disconnect your computer from the Internet so you can safely temporarily disable your antivirus and firewall software programs.   

Close any other open programs.   If installing from a downloaded installation file, then double-click the file to start the install process.

After installing, be sure to re-enable your antivirus and firewall programs before connecting  your computer back up to the Internet.

Reboot (restart) your computer.

Launch TurboTax and run the program updater.

How do I open my tax return in the TurboTax software I installed?

After launching the TurboTax program, you can either:

• Click Continue under the return you want to open, or
• Select Open Tax Return from the File menu (Windows) or TurboTax menu (Mac), browse to the location of your .tax or tax data file (not the PDF), select it, and then click Open.

Please note that you'll need to use the same tax-year TurboTax program to open your tax file. For example, use TurboTax 2019 to open your 2019 return, not your 2018 or 2017 return.

Related Information:

• Find your tax data file (.tax file) in Windows
• Find your tax data file in Mac
• Error 539 when opening or saving a tax return
• How do I save my 2019 TurboTax Online return as a tax data file?

What is a License Code and why do I need one?

https://ttlc.intuit.com/community/tax-topics/help/why-am-i-being-asked-for-a-license-code/01/872421

Where is the License Code?

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

My Code doesn't work

https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966

If you still need assistance ... contact TT support :  

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time   Monday - Friday

[jan s]

How do I fix it?

[bbc_123123]

I installed on 3 PCs, one of them worked. Turbotax - what a piece of crap and waste of time.

[Critter-3]

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number