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I purchased it at BJ's. Went back to the store and was told i couldn't return it and they didn't know what i was talking about anyway
Please click here for assistance with your license code. if you are still having trouble, it also includes information to help you contact TurboTax for help with this.
Amazon
Your TurboTax license/activation code would be in your order confirmation email. You can also see it under your "Digital Orders" on Amazon.
You should be able to obtain your license code from the same place that you download the software. Here are the steps:
1) Login to your Amazon account, then
2) Under Your Account
3) Look Under “Digital content and devices”
4) Click on “Digital games and software”
5) Look for TurboTax 2021, then download the software
6) Copy/Paste the License Number (a 14-charactor string of letters/numbers). You'll need the License Number to activate the software once you run it the first time
Please also see the Turbotax FAQ below:
Where can I obtain authentic TurboTax programs?
@fcbbob15
I have a code for software download But cannot find where to download 2021 software when I go back to my sign in online to turbotax. I can see me 2020 filings but can't find where to start 2021 taxes.
@SH89 wrote:
I have a code for software download But cannot find where to download 2021 software when I go back to my sign in online to turbotax. I can see me 2020 filings but can't find where to start 2021 taxes.
If you purchased the software as a download from TurboTax then you have to sign onto your download account using the same User ID you used to purchase the software - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts
Yes, I have the code for my purchase.
@SH89 wrote:
Yes, I have the code for my purchase.
Then download and install the software on your personal computer. You will be asked for the license code during the installation process.
I purchased 2021 Turbo Tax Premier from Amazon but nowhere can I find License code. Not in my order either. I purchased CD
Amazon
Are you there?
With purchasing your TurboTax software from Amazon, your license code should be included in your order confirmation. If you did not receive a confirmation email, check your order history. If it’s not there, you’ll need to contact Amazon directly. For more information, please click here
cannot find code
The link below provides steps for uncovering your Turbo Tax license code as well as the steps for obtaining support if you are unable to do so @Dianne Sickles.
I installed the Turbo Tax program on my computer. It wanted to update the program but I stopped it. I have now updated the program but cannot fine the license number or case. Can you help?
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