665060
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

adelbosqu
New Member

Can i use my e-file pin instead of agi

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies
CapB
New Member

Can i use my e-file pin instead of agi

The IRS no longer uses the e-filing PIN; therefore, use last year's AGI (adjusted gross income) to verify your identity (for e-filing). 

All TurboTax Online customers who filed last year (including Federal Free Edition customers) can view prior years Adjusted Gross Income (AGI) directly from Timeline (seen when you first sign in to TurboTax Online).

Your Prior Year AGI is needed to e-file your return.

To view your prior year AGI (you must use the same account used last year - username and password)

1.     Sign In to your prior year TTO account (if your using a different account from last year, your AGI will not transfer)

2.     Go to the prior year section of "My Tax Timeline"

3.     Click "View adjusted gross income (AGI)" (see image below). 

OR

You can obtain a copy of last year's tax transcript online using IRS link:  https://www.irs.gov/individuals/get-transcript

Mcbatmans
New Member

Can i use my e-file pin instead of agi

Do you know why it shows all of my AGI numbers from previous years except 2018

BrandiLO
Intuit Alumni

Can i use my e-file pin instead of agi

If you do not see your AGI for 2018, that means you are not logged in to the correct account, or you did you taxes with someone else last year. For more information on ways to get your 2018 AGI, please click here

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can i use my e-file pin instead of agi

I called the IRS and got our transcripts, and the transcripts indicate the same AGI as my records on Turbotax.  Now what?

MichelleLO
Intuit Alumni

Can i use my e-file pin instead of agi

Is your return getting rejected due to your AGI? If so, please see the below TurboTax Help Article for possible reasons and solutions to fix your AGI:
What if I entered the correct AGI and I’m still getting an e-file reject?

 

If the solutions do not work, you may need to paper file your tax return.

When a tax return can't be e-filed no matter what you do

@ASpeer1976

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question