Can I speak to an expert by telephone.

[kyrieengram-iclo]

How do I speak to an expert by telephone.

[VolvoGirl]

The Free Edition does not have phone support.  Try asking your questions here in this forum.  Lots of us including Turbo Tax employees reply.

[Robert422]

I downloaded the tax program & started to enter data, but not saved—May have used online program & do I need Quicken to move forward?

[JohnB5677]

Please clarify your question.

• If you used the Online program it saves as you enter it.
• No TurboTax individual tax programs require Quicken.  It may be an advantage if you have a business.
• Can you log back into the software?
• What type of information are you trying to enter?
• Do you have W-2s?
• Do you have other tax forms?
• Do you have a business?

[Robert Moorefield]

How I can I get a copy of my last year Alabama tax return? Handled by turbotax

[Robert Moorefield]

can I get a copy of my last year state tax return?

[Robert Moorefield]

Just seeking a copy of my last year state return

[xmasbaby0]

@Robert Moorefield

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 https://myturbotax.intuit.com/

Start a 2024 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbo...

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

Account Recovery

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VN...

You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

SAVE YOUR TAX RETURNS !

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbo...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbo...

In order to transfer a past year return to the new return you need the tax file

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-o...

NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.