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I set up full service and it says i can chat with my expert any time but i don’t know how to chat with them. So I set up an appointment but no one is here.

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I set up full service and it says i can chat with my expert any time but i don’t know how to chat with them. So I set up an appointment but no one is here.

Please see why can't I connect to with my tax expert for contact information you can use to request assistance.

 

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How do I send/view messages from my expert?

To view a message from your tax expert, select the tab with your expert's name (next to Checklist). ...

If you have any trouble accessing your messages, please let your tax expert know during your next ap...

 

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