Bug in TT Business 2023 printing

Forum|Forum|2 years ago
February 8, 2024
3 replies
0 views

I am having a problem with TT Business 2023 printing form 8825. In the "Forms View" I have 7 copies of form 8825 page 2. When I try to print to PDF, copies 1-4 are correct, copy 5 is incomplete, and copies 6 and 7 do not show up. Is anyone else seeing this problem?

TurboTax Business Windows

balloongoddess

Level 2

All of my forms are blank as well. Unable to file, although I've paid, because I don't want to file blank returns. None of my information is showing, name, income, etc.

CatinaT1

Level 15

Were you able to solve your issue?

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

If this does not work, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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balloongoddess

Level 2

Yes, it is finally resolved by changing browser from Chrome to FireFox. Why customer service never suggested that I have no clue. Thank you for your help!

balloongoddess

Level 2

Try changing your browser. That finally worked for me. I was using Chrome and changed to FireFox. Now my PDF is complete.