Bought TurboTax for PC, and want to download TurboTax for Mac for my son, how do I do this?

[EbonyL122824]

Follow the instructions in this link here on how to download your TurboTax software.

[VolvoGirl]

If you need to get the download for another OS you need to call in and ask for the Mac download.

Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Kitn]

I have called the support line 3 times and not successful in getting help. One sent a link supposedly for a download but it was a page from the Community Board which took me to a page for TurboTax online. The second told me my son can open his 2020 TurboTax and download the 2021 version with my authorization code; he tried it and TurboTax just tells him that his 2020 version is up to date. The third person told me I have to buy the Mac version separately, which I know is not true. It is really frustrating when their support is useless.

[AkinaLO]

You will need to contact support again and ask for a push download. That is the only way to get the download sent to you.

What is the TurboTax phone number? - Intuit    

[02/03/22 | 01:49 PM]

[weibelt]

If you bought it from TurboTax, contact them directly.

If you bought it from a third party and have a license number, it is easy.

Go to your TurboTax account with intuit and click that you want to download TurboTax with a license number. https://shopping.turbotax.intuit.com/unified/downloads/myaccounts?route=MYACCOUNTS&cgcview=downloads

Then put in the license number and choose Mac (you have the option to choose Mac or PC)