2024 Premier installturbotax.com link not working purchased on Amazon

[eleyw]

installturbotax.com links not working cannot download link on Chrome, Mozilla or Edge. Purchased premier 2024 on Amazon

[LenaH]

If purchased on Amazon, you can download and install TurboTax from your Software Library here. 

[eleyw]

It is not working its been over 3 hours and nothing. Your links do not work at all.

[eleyw]

Still not working. Amazon gives you the 16 digit license code only not a download. You have to go to installturbotax.com which is a dead link.

[eleyw]

I need a download link.

[VolvoGirl]

Try getting to the install Turbo Tax  link on this article….

How to install and Activate the Desktop CD/Download program with a License Code

How to install TurboTax CD/Download software with license code

[eleyw]

Still not working. 

[DoninGA]

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@eleyw wrote:

Still not working. 

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If you have the 2024 license code go to this TurboTax website to download the software you purchased, select either Windows or Mac and the software will be downloaded to your computer.  So go to the directory on your computer where downloads are normally sent, such as the Download directory - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

[eleyw]

None of that works AT ALL The links installturbotax.com is a dead link. 

[VolvoGirl]

Can you post a screenshot of what you get when you click on the install link?   Try turning off your antivirus.   

Does your computer have the 2024 Desktop System Requirements?

TurboTax® Desktop 2023-2024 System Requirements

[DoninGA]

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@eleyw wrote:

None of that works AT ALL The links installturbotax.com is a dead link. 

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If you have the 2024 license code go to this TurboTax website to download the software you purchased, select either Windows or Mac and the software will be downloaded to your computer.  So go to the directory on your computer where downloads are normally sent, such as the Download directory - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/