2019 taxe

[122959012157]

I just purchased. Turbo tax so I can complete my 2019 taxes..how insistent to me? I need to access it right away

[SweetieJean]

Did you get a CD, or the download version?

[122959012157]

I want the download but the saidtheyaresending to me. I'm so frustrated 

[122959012157]

I can't use a CD. I think I need to talk to someone

[VolvoGirl]

They don't send it to you.  You have to download prior year programs.

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

How to download your software purchase

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...

[122959012157]

I got a download but did not realize I need a laptop with Windows. All I have is an iPad. I actually need to get a refund and go to a tax professional. Thanks for asking

[VolvoGirl]

Contact Customer Service use the words BILLING ISSUE and not refund.
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632