Why can't I input property taxes on 2024 software?

[SteamTrain · Accepted solution]

@lwbremer

 @gregorytcook

 @golphinut 

 @JM149 

@DoninGA 

I think I figured it out, at least how to get it to work properly in the interview...at least it did for me.

(Discovered by accident, BUT the software fix to prevent the problem in the first place, is still needed though).

__________________________
If you used that Property Tax entry field last year, and if you used a Supporting Details (SD ) sheet for putting it in last year, then the SD sheet transferred (empty) into this year's forms...AND...the SD sheet is somehow blocking the "interview" for the Property Taxes entry, to transition to the proper entry page.

_______________

My fix:

1) Switch to Forms Mode.

2) Open the Tax and Interest Deduction Worksheet

3) There should be a zero on line 2a of that worksheet....double-click on it.

4) Delete the worksheet by hitting the big red X

5) Either enter you Property taxes on that line....or...return to the interview and enter your property taxes using the interview ..as you normally would..should be OK now.

_____________________

I found that if I re-introduced a new SD sheet for that line...the interview still proceeded as it normally should. So deleting the transferred-in SD sheet from 2023 was the main fix. and starting a new SD sheet doesn't re-introduce the problem.

[gregorytcook]

Thanks for the work around!  Worked great.

[JM149]

Thank you for figuring out that work-around!  It worked for me.

If anyone from Turbotax is reading this, please ask your QA team to spend more time testing imports that have Supporting Details attached to columns .  This is the second bug that I encountered this year related to imports of supporting details (the other was Medical expenses - miles driven).

[seahawk9]

I had the same problem as described.  I followed the advicew and weas able to enter my property taxes, although the interview still says "We need more information".  As to how I got there, I chose to enter deductions myself.  I had no problem with entering charitable contributions, but ran into the "We need more information" prob;em when I tried to enter property taxes.  Something is definitely wrong, as I've never had a problem like this in the past, and I've used TurboTax (or Macintax) at least since 1999.

[seahawk9]

This might shed some light:  I paid my mortgage off years ago, so am not entering anything in that section, just going directly to property taxes, as I've done in the past.  Could it be that if no taxes are entered in this section it prevents adding them later?

[CatinaT1]

Here is an FAQ: 

Why can I not enter my property taxes paid?

[EU118]

Same here.  Windows 10.  TurboTax Premiere 2024.

[EU118]

On Windows 10, steps above solved both my local real estate property tax and auto property tax calculation problems which are exactly as described above.  Using the Worksheets by going to Forms/Interest and Interest Deductions Worksheet, I entered my real estate and auto property taxes and they are added correctly to my tax forms and now reflected in the interview section.  Thank you!!

[kfuchslin]

I am running TurboTax Premier 2024 on Windows.  We do not have a mortgage, so pay our property taxes separately. TTax would not let me enter them on the property tax screen, and would not let me add any supporting details.  I switched into forms mode, went to the Tax & Int Wkst, double clicked on line 2a and it brought up the supporting details window where I could enter my information.  Did the same for an additional property on line 2c.  Went back into step-by-step mode and the correct entries had been filled in.

So, similar workaround to the one already described.  But, I should be able to enter them directly on the property tax screen, and should be able to add supporting details from there.

[kfuchslin]

Same problem entering VLF fees.