You'll need to sign in or create an account to connect with an expert.
I think I figured it out, at least how to get it to work properly in the interview...at least it did for me.
(Discovered by accident, BUT the software fix to prevent the problem in the first place, is still needed though).
__________________________
If you used that Property Tax entry field last year, and if you used a Supporting Details (SD ) sheet for putting it in last year, then the SD sheet transferred (empty) into this year's forms...AND...the SD sheet is somehow blocking the "interview" for the Property Taxes entry, to transition to the proper entry page.
_______________
My fix:
1) Switch to Forms Mode.
2) Open the Tax and Interest Deduction Worksheet
3) There should be a zero on line 2a of that worksheet....double-click on it.
4) Delete the worksheet by hitting the big red X
5) Either enter you Property taxes on that line....or...return to the interview and enter your property taxes using the interview ..as you normally would..should be OK now.
_____________________
I found that if I re-introduced a new SD sheet for that line...the interview still proceeded as it normally should. So deleting the transferred-in SD sheet from 2023 was the main fix. and starting a new SD sheet doesn't re-introduce the problem.
Taxes on real property can be entered either in the section on Mortgage Interest or separately in Property Taxes under Deductions and Credits, both in TurboTax Desktop/Download and TurboTax Online. Taxes on certain other property, such as vehicles, can also be entered in the Property Taxes section under Deductions and Credits.
I have not encountered any issues with entering property taxes in the 2024 program, as yet. Please provide more specifics as to what steps you had taken before you saw the message "We need a bit more info..." if you still need assistance.
Please see this tax tips article for more information about deducting property taxes.
I'm trying to enter it under the Property Taxes under Deductions and Credits section using the Mac version on turbotax premier. When you click update button it displays
When you click on enter info, it sends you back to the Deductions & Credit screen. You are caught in a loop with no ability to input your property tax deduction.
Thank you for clarifying that this occurred in the Mac version of Premier. I've been informed that this issue has been elevated to programmers for diagnosis and resolution.
We will provide an update when available. Please advise if the issue resolves itself in the meantime.
The same happened in the window verson of the TurboTax as well.......
Thanks, I will wait for the response..
I am experiencing the same issue in Windows version of Turbotax Premier. I know that last year I had a supporting document under property taxes and this year I imported that file... I am wondering if that is what is causing the problem here. I am aware that supporting documents caused a problem elsewhere in the software when recording medical mileage.
Once the property tax is entered in the mortgage section, the property tax button is not allowing additional information. You can either:
I have the same problem with Deluxe on Windows 10. This is the first year where I don't have a mortgage or a 1098, Not sure if that is part of the problem.
Same for me. Stuck in a do-loop
Nope. I don't have mortgage loans. I answer NO. I then go to put in my property taxes and it wont let me. I then tried an experiment and pretended that I had mortgage loan of $1. It then let me put in the property tax, but as soon as I went back and deleted the mortgage loan the property tax zeroed out and it wont let me add it manually
I don't have a mortgage, so I did not enter any values in that section.
I have the same problem with Mac version with TurboTax Premier.
@golphinut wrote:
I have the same problem with Mac version with TurboTax Premier.
This is a known problem. See this TurboTax support FAQ to be notified when the problem has been fixed - https://ttlc.intuit.com/turbotax-support/en-us/help-article/mortgage-loan/enter-property-taxes-paid/...
I can't enter it using Turbotax Deluxe on my Mac either. Just goes in a loop and Getting help impossible. Turbotax user since the 80's and it just gets more difficult to use each year.
I don't have a mortgage and it still will not let me make an entry.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
archit_sanghvi
New Member
chander_malik
New Member
ramizdundar
New Member
ttrecana17
New Member
MSkiles41
Returning Member