Turbotax won't let me enter Child and Dependent Care Credit info. It gets caught in a loop sending me back to the beginning. Has anyone else experienced and resolved?

[VolvoGirl]

@Mdipoli000  Have you entered all your income for both of you yet?  

Are you married? You both have to have earned income. You can't get it if you file separately unless you qualify for Head of Household. If you are married check if the income is entered under the right spouse's name.

[xmasbaby0]

@Mdipoli000 

You will not get the childcare credit until (unless) you enter income earned from working.   The credit does not work unless you enter your income first.   If you are filing a joint return you must show income for both spouses, or show that one or both of you was a student or disabled.   If you have self-employment income and show a loss you will not get the childcare credit.  You will not get the credit if you are filing married filing separately.  

If you have entered all of your income and you have entered your dependent(s) then work on the childcare credit by entering the Tax ID or Social Security number of your childcare provider and enter the amount you paid for the childcare.

One of the most common mistakes that messes up the childcare credit for people is listing all of the earned income under only one name on a joint return.  Make very sure that your incomes are listed under each of your names.  It’s pretty easy to check.  Go to the Income section, and click “update” on Wages and Salary.  That will take you to the W-2 Summary.  Do you see income listed under both of your names? 

 The person receiving the care had to be 12 or under or qualified as mentally or physically disabled. To claim the childcare credit you need to be filing as Head of Household or Married Filing Jointly. (NOT married filing separately)

 If your child was born in 2022 make sure you say the child lived with you all year. The credit is a percentage of your expenses based on your AGI (the higher the income, the lower the percentage)  You must provide the Social Security number for each child you are claiming, and the Social Security number or Tax ID for each care provider. 

In the case of divorced or never-married parents—only the custodial parent can use the childcare credit.

And remember that the childcare credit is a NON-refundable credit.  It can reduce your tax owed down to zero, but it is not added to your refund.

https://ttlc.intuit.com/questions/1900643-what-is-the-child-and-dependent-care-credit

[Jaegonzales01]

Turbotax won,t let me get credit for child care. I have business and got 1099-NEC. I don, have W-2 but my wife has W-2. We are both working, we paid for child care. Turbotax said we are not qualified

[xmasbaby0]

If you are self-employed but show a loss, you will not be able to get the child care credit.   Did you show earned income from your business---or a loss?

[Mitchellrball2]

Im having a problem not being able to enter in my daughter for a dependent my son is there but my daughter is not

[xmasbaby0]

@Mitchellrball2 

Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number.    Careful— do not say that your child’s SSN is not valid for employment.  If your child was born in 2023 make sure you said he lived with you the whole year.  There is an oddly worded question that asks if the child paid over half their own support.  Say NO to that question.

[DoninGA]

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@Mitchellrball2 wrote:

Im having a problem not being able to enter in my daughter for a dependent my son is there but my daughter is not

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How old is your daughter?  Is she listed as your dependent in the My Info/Personal Info section of the TurboTax program?  

[kjhdddw222]

disregard - answered later in this thread. married filing separate cant get this. that makes no sense, but oh well...thanks!