Schedule 8812 Line 5 Worksheet

[edhondl]

I can't find the Line 5 Worksheet for Schedule 8812 anywhere in my TurboTax output.  Under File \ Print, I selected the option to have TurboTax generate "Tax Return, all calculation worksheets".  There is no Line 5 worksheet to be found anywhere. 

The worksheet is used to determine the child tax credit amount based on income limitations, so it's a key worksheet to have available.

[JohnB5677]

I agree that I cannot find the "Line 5 Worksheet" in TurboTax.  I have passed this along.  In the meantime, this is the form.

  See page 4 of 2021 Instructions for Schedule 8812

[JohnB5677]

I have reached out and we would like to open an investigation into this issue, but I will need your help to do it.

We would like to take a deeper look at this. However, we need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

 TurboTax Online:

1. Sign in to your online account.
2. Locate the Tax Tools on the left-hand side of the screen.
3. A drop-down will appear. Select Tools
4. On the pop-up screen, click on “Share my file with an agent.”
5. This will generate a message that a diagnostic file gets sanitized and transmitted to us.
6. Please provide the Token Number that was generated in the response.

@edhondl

[edhondl]

I'm not using the Turbotax Online version.  I'm using the Windows desktop Premier version.  I created the file from my desktop version and sent it.  The token number is: 956783.

While I have your attention, I would like to alert you to a far more critical problem with a form generated by Turbotax Premier desktop relates to child tax credits as well.  It's form 2441 Child and Dependent Care Expenses.  The form has incorrect numbers in some of the fields.  Look at a post titled "Entering rollover dependent FSA information for 2021".  I responded to this post on 3/13/2021 and put the details of the error I am finding in this form.  In a nutshell, Turbotax is incorrectly including forfeited FSA benefits in Line 2(c) and not reducing the dependent care credit amount in Line 30 by the FSA benefits used from Line 28.  The diagnostic file I sent in also has this incorrect form in it.

I called Turbotax Customer Service (3/13/2022) on the issue with form 2441 and got absolutely nowhere with the person.  She basically told me to file the incorrect form generated by Turbotax and let the IRS correct it if they think its wrong.  Woah, I can't believe that type of advise is coming out of Intuit.   Their culture needs to change.

[87dlh87]

Yeah - no Line 5 worksheet!  This is just 1 of the many mistakes this program has in it.  It is ridiculous that TurboTax is leaving us all wondering if our returns are correct and/or missing information and they still have the guts to charge for this program.  Additionally, they deleted CPA help for the desktop version without really letting us know until after purchase of the program.  You don't find out until you ask for that help! They offer "technical" help from agents who usually don't know the answer.  So they have errors in the software causing us problems with no way to fix them except this rambling support site!  After you enter items like cash contributions and you THINK you have done what is necessary, the program doesn't even enter it in the final form.  Unless you are fairly experienced with doing your taxes, and check them over very carefully, you probably won't even notice that you did not get any deduction for those contributions - THANKS TURBOTAX.  We all need to find a new program next year and they should issue everyone a refund for the cost of this messy piece of software :(

[2801Belmont]

To put it bluntly, asking someone to provide you with their tax return so you can fix your program is OUTRAGEOUS.

There is a schedule .... 8812

On that form, it says complete line 5 worksheet.  TurboTax is generating the number.  When you right click on the number, typically TurboTax will allow you to click to the data source.  That link is grayed out.  The information you get when click on "about Line 5 Wksht" is goble-d-**bleep** and worthless.

[pboyd99999]

I am having the same problem with the missing worksheet on schedule 8812.  I need my line 4a to say 3 and it says 2 .  I can override it but then I can't file electronically.  Has this problem been resolved yet?  

[someuser]

Taxes are soon due and this is an immediate need. Really? How do we obtain the schedule 8812 line 5 worksheet output? Seems this was missed by Intuit, and in your requirements and QA/testing. This is incompetence. Do you know the tax forms?

[jurbs1971]

where is schedule 8812 line5 worksheet

[lulutaxes3713]

I just did my daughters tax return.  She has 2 kids under age of 6.  Turbo tax calculates the credit to be $7,200. I too attempted to verify numbers by looking for the Line 5 worksheet.  there is not one. I manually calculated the worksheet and the correct number should be $4,000.  That is a $3,200 error!  This is unacceptable 

[lulutaxes3713]

you can find the instructions for schedule 8812 on the IRS.gov website and you will find the line 5 worksheet in there.  You will need to calculate manually.

I did and found my Turbo Tax schedule to be incorrect.

[mpetch13]

Look at worksheet 5 again - I thought the same thing you did.    But a post earlier in this thread revealed my error (and I think it is yours too).

Look at line 9 of worksheet 5 - subtract Line 8 of the worksheet from line 3 of form 8812.  If you did what I did, you subtracted line 9 of the worksheet from line 3 of the worksheet.   When I used line 3 of form 8812, I got the same number as Turbo Tax - which was 7150 versus 4000

[amy12345]

The IRS just sent me a message telling me that my Schedule 8812 Line 5 calculation (done by Turbotax) was incorrect. FYI. Looks like I'm out $2,000?

[toonetown]

Same thing here...how can I find out where the supposed "error" was if the worksheet doesn't exist?

[toonetown]

I'm filling out the form at https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-submit-a-claim-under-the-turbotax-1... because this absolutely looks like a turbo tax issue.