I'm not using the Turbotax Online version. I'm using the Windows desktop Premier version. I created the file from my desktop version and sent it. The token number is: 956783.
While I have your attention, I would like to alert you to a far more critical problem with a form generated by Turbotax Premier desktop relates to child tax credits as well. It's form 2441 Child and Dependent Care Expenses. The form has incorrect numbers in some of the fields. Look at a post titled "Entering rollover dependent FSA information for 2021". I responded to this post on 3/13/2021 and put the details of the error I am finding in this form. In a nutshell, Turbotax is incorrectly including forfeited FSA benefits in Line 2(c) and not reducing the dependent care credit amount in Line 30 by the FSA benefits used from Line 28. The diagnostic file I sent in also has this incorrect form in it.
I called Turbotax Customer Service (3/13/2022) on the issue with form 2441 and got absolutely nowhere with the person. She basically told me to file the incorrect form generated by Turbotax and let the IRS correct it if they think its wrong. Woah, I can't believe that type of advise is coming out of Intuit. Their culture needs to change.
