Problems with form 5695 lines 21a and 21b after turbo tax update

[Mark M D]

Filed today with Desktop version, no issues with using Easy Step Form 5695.  Lines 17 worked with my Biomass Stove $2000 credit finally.

[user17723141501]

Let us know when/if the Feds accept your return. Some are reporting no trouble with the form but are having their returns rejected by the Feds.

I'm using the desktop version and the software is still producing uncorrectable errors for me. I'm planning on filling it out manually and submitting my return on paper.

[DianeW777]

If you are using TurboTax Desktop if lines you should be able to file after following the steps below.

TurboTax Desktop: I advise to follow the steps below, then file your return.

1. Go to Forms and review the Form 5695
2. In Forms, change the answers from No to Yes on line 17a, b & c.  Then click the box in 17d and/or 21a & b.
3. After making these changes, I went back to Step-by-Step to again do the Federal Review.

@user17723141501 

[user17723141501]

I had done that previously and it generated errors. However, today it appears to be fixed. I've deleted my previous form, filled in a new one, and now there are no errors. All I can say is, "It's about time."

[sammyfrommiami]

This is Sammy from Miami. I had initial problems with form 5695 using TT PC desktop version in late February. The notice I received was to wait until Jan 6 for a TT update. 

I waited and on Jan 6, I had TT update installed.  I deleted form 5695 from my return. I exited TT and rebooted the PC. 

I then went back into TT and used the step by step feature to add back in the credit I was expecting for my new windows. I reviewed the return and submitted it via TT. I received emails that the Federal and State return were accepted. 

I am supposing all is well and awaiting a refund. At this point, I am a happy camper and wish to remove myself from this thread. If you are still having issues, I feel for you and hope things get resolved. I will come back here if for some reason my federal return has issues down the road. 

Sammy From Miami

[Jenfern]

It is now 3/28/26 and the form 5695 is still not functioning properly.  I have qualifying expenses and have met all the criteria to qualify.  Please address this, Turbo Tax Tech crew!  As you can tell, your customers are having significant trouble with your product.

[MarilynG1]

There have been updates for Form 5695.  If you're using TurboTax Desktop, try deleting the form, doing a Manual Update, and stepping through the Home Energy Credit interview again. 

If using TurboTax Online, here's How to Delete Forms in TurboTax Online.  After deleting the form, clear your Cache and Cookies before stepping through the interview.

If this does not resolve your issue, please give more specific details and we'll try to help.  Here's more info on Home Energy Credits.

@Jenfern