Importing ItsDeductible Data Into TT 2024

[mncurrys]

Importing didn't work in TT Deluxe 2023.  Suspect it's cuz Intuit expected to jettison ItsDeductible that year so their IT wizards didn't bother themselves with integrating the function though, as a PR play, they reversed themselves on ending ID, hence punishing diehard ID users for their rebellion.  Super longtime TT user here who's had it up to here with ever increasing prices coupled with vexing never fixed bugs such as this one and that goofy resolution bug.  I might give Intuit just one more chance to redeem themselves if they can assure me the ID import will work with TT Deluxe 2023 (for Windows).  Wonder if Intuit's IT gurus were recruited from the crowd that brought us the Obamacare website.

[DoninGA]

I have an ItsDecuctible account and using the 2023 TurboTax Premier desktop edition for Windows.  Just downloaded my donations from the website.

To enter charitable donations -

Click on Federal Taxes (Personal using Home and Business)
Click on Deductions and Credits
Click on I'll choose what I work on (if shown)
Scroll down to Charitable Donations
On Import from ItsDeductible Online, click on the start or update button

Or enter charitable donation in the Search box located in the upper right of the online program screen. Click on Jump to charitable donation

[mncurrys]

Thanks for the ray of hope.  Didn't work like that -- like it was supposed to -- last year.  Hoping it works like that this year -- but I'll be down there in the Deluxe cheap seats.

[mncurrys]

Got my years all mixed up.  Duh.  Sorry.  Worried about Intuit's 2023 tax year software vs their sad 2022 tax year software.   

[thatericguy]

@DoninGA  I'm using the same TT version as you (except for Mac).  All of the steps you laid out are there, except "On Import from ItsDeductible Online, click on the start or update button".  That one simply doesn't exist for me. I've been using TT and ItsDeductible for many years and really don't want to re-enter all of the work I've done in ID.  Any idea of a work-around?

[DoninGA]

@thatericguy The selections in the TurboTax program for the various sections should be the same whether using the Windows software or the Mac software for TurboTax.

Unless the development team for the Mac software made a mistake.  Or there may have been a software update that you did not get (doubtful).  So just to be sure check to see if you have any program updates available.

This is what you should be seeing in the Deductions & Credits section for Charitable Donations -

If your software is up to date then the only suggestion would be to contact TurboTax support to see if they can provide a solution.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[hrmax]

It's not just the desktop TurboTax version that's broken. I've been using the online version for almost a decade and the ItsDeductible import has always worked ... until now. I contacted support and after 2 hours, was told that my options were to try to use TurboTax desktop or try the online version again tomorrow.  Said they couldn't create an engineering ticket because not enough people have complained yet. If they aren't capturing bug tickets, how would they know there weren't a million people complaining about it???

[CatinaT1]

Here is how another user was successful:

Left side menu > select Tax Tools > choose "Tools" > pop up screen "Tools Center", select "Topic List" > Your Deductions & Credits > "Tax Breaks" scroll down screen to "Import ItsDeductible Online". I hope this helps

[jonm11]

I was able to find it and got it to work in the Online version:

"Tax Tools" in sidebar --> "Tools"-->"Topic Search"-->type "itsdeductible"-->brings you to the charity page, click "yes".

[chsalamon]

What left side menu? There is none

[MarilynG1]

The left-side menu is in TurboTax Online.

If you're using TurboTax Desktop, there's a link under Charitable Donations in the Deductions & Credits section to import from It's Deductible. 

@chsalamon 

[Debklutz88]

what is with turbo tax 2024!? I have always tracked my donations to charity, both money and items and it’s deductible throughout the year. There is no option to import and it wants me to enter every single item for each donation I made like I did throughout the year within TurboTax itself. This makes no sense whatsoever. What a waste of time and money

[Debklutz88]

My same issue!!! They want me to re-enter every item that I already entered in it’s deductible throughout the year!!??

[CatinaT1]

Here's how:

From the Left side menu select Tax Tools choose "Tools"
pop up screen "Tools Center"
select "Topic List" 
Your Deductions & Credits
"Tax Breaks" 
scroll down to "Import ItsDeductible Online".

[Debklutz88]

Thank you - I was originally just using TT online and forgot to download the deluxe version I paid for! I did not see it in the online version but did on the downloaded deluxe version. My bad- thank you again!