Deductions & credits

It's not just the desktop TurboTax version that's broken. I've been using the online version for almost a decade and the ItsDeductible import has always worked ... until now. I contacted support and after 2 hours, was told that my options were to try to use TurboTax desktop or try the online version again tomorrow.  Said they couldn't create an engineering ticket because not enough people have complained yet. If they aren't capturing bug tickets, how would they know there weren't a million people complaining about it???