I am unable to download data from Its Deductible. Why do I always get error 6?

[mcmdphd]

when i try to download It's Deductible data (from the web), I always get an error code 6.  The operation couldn't be completed.  Please help?

[hoytjo]

I am getting the same error and would love to see a reply from Intuit tech support

[DavidS127]

If you are using a Mac Download/CD version, these TurboTax Help articles address problems importing from ItsDeductible:

Error 6 when logging into ItsDeductible 

TurboTax Mac connection problem when attempting to import from ItsDeductible 

[JDunc72]

I am having the same problem. I've tried to uninstall and reinstall Turbo Tax, but that did not fix the problem.

[mcmdphd]

The solution to my problem downloading is the following:   I am using a VPN service application.   I would continue to get Error 6 response while my modern was under the influence of VPN.  Once I disabled the VPN, then logged into It's Deductible, download occurred without issue.  

[sdh9]

I am having the same issue.

I have installed the program on two different Mac computers, neither one works.

I have uninstalled and reinstalled the software. I have no VPN to shut off. And, I have deleted the keychain files in the other post.

None of this works! There is no option to export from ItsDeductible Online that I can see.

Please help me resolve this error.

[JakailaLO]

Please see this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489