Add or Edit Items not working on 1/27/2022

[DeRob]

I cannot get the ItsDeductible imbedded in the desktop TurboTax to work for creating an itemized list of items given to The Salvation Army.  I can put quantities in one category, try to save them, and the deduction tool in TurboTax stops working.  I have to "X" out, lose my work, try again, and have the same experience.

[Cass0317]

I would first try clearing your cache and cookies, then closeout and re-open your browser and log back into TurboTax. You may also want to try a different browser.

For additional assistance, please see the TurboTax FAQ below on how to import my donations from ItsDeductible:

How do I import my donations from ItsDeductible?

If you need further assistance, the best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using in the following TurboTax FAQ: What is the TurboTax phone number?:

[DeRob]

I'm using desktop Deluxe, not a web based version.  I'll give clearing a try, however looking at previous years comments it seems Intuit isn't in a hurry to give us a fully functioning version until sometime after January.  I was hoping February 1st would be the magic day, however I have not seen teh software receive any updates automatically, nor when I check for updates.  I am going to assume the Intuit function in the desktop software is still broken...