Intuit Assist Does Not Post My Questions to the Turbotax Community

[jdefl4444]

I had this same problem last year and it happened again twice today:  Sign onto Turbotax.  Click on Help.  An Intuit Assist window opens to enter a question.  If the results are not helpful you are given an option to Visit the Turbotax Community and it allows you to enter a question from the Assist window and click Submit to post it.  Then a final screen comes up to tell you to check your email for a link to your question.  No such email was received and the question didn't seem to post anywhere.  

[xmasbaby0]

Oddly----there have been posts from your username jdefl4444 appearing in the user forum for several years.

Here are some of them.

https://ttlc.intuit.com/community/tax-credits-deductions/discussion/an-elderly-relative-moved-in-wit...

https://ttlc.intuit.com/community/tax-credits-deductions/discussion/intuit-assist-does-not-post-my-q...

https://ttlc.intuit.com/community/taxes/discussion/how-to-claim-consignment-shop-income/00/526727

https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/i-rent-a-booth-in-a-a...

https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/i-rent-a-booth-in-a-a...

[jdefl4444]

Yes, I have been able to post questions by other means.  It's posting questions from within the "Intuit Assist" help window that has not worked.