I had this same problem last year and it happened again twice today: Sign onto Turbotax. Click on Help. An Intuit Assist window opens to enter a question. If the results are not helpful you are given an option to Visit the Turbotax Community and it allows you to enter a question from the Assist window and click Submit to post it. Then a final screen comes up to tell you to check your email for a link to your question. No such email was received and the question didn't seem to post anywhere.
