Remove State from TurboTax

[JodyBossle]

I filed taxes last year (2020) with TurboTax Deluxe and needed to file both Colorado and Tennessee state taxes.  When I installed TurboTax 2021 Deluxe it automatically installed both Colorado and Tennessee states.  How do I remove Colorado from TurboTax 2021?

[xmasbaby0]

You do know that TN has no state income tax, right?

https://ttlc.intuit.com/questions/1900608-how-do-i-delete-my-state-return-in-turbotax-online

[JodyBossle]

There is no tax on general income, but Tennessee does impose a state tax on interest and dividend income in excess of $1,250. 

The question still stands:  "How do I remove Colorado from the installed states?"

[xmasbaby0]

No---not for 2021.   

[DoninGA]

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@JodyBossle wrote:

There is no tax on general income, but Tennessee does impose a state tax on interest and dividend income in excess of $1,250.

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The Tennessee Hall Tax for reporting interest and dividends was repealed for tax year 2021 and all future tax years.

Go to this Tennessee website for information - https://www.tn.gov/revenue/taxes/hall-income-tax.html#:~:text=It%20was%20enacted%20in%201929,or%20af....

[xmasbaby0]

Are you using the CD/download?   And want a refund for installing CO?   You need customer support.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

[JodyBossle]

Thank you, this the repeal of the Hall Tax is great news.

However, the question still stands, but is expanded:  "How do I remove states (Colorado and Tennessee) from TurboTax?"

[DoninGA]

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@JodyBossle wrote:

Thank you, this the repeal of the Hall Tax is great news.

However, the question still stands, but is expanded:  "How do I remove states (Colorado and Tennessee) from TurboTax?"

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@xmasbaby0 gave you the link for how to contact TurboTax support for Billing Issues.  The state returns cannot be deleted from the TurboTax program, but you can get a refund for the amount you paid for the state programs.

[JodyBossle]

Thank you.  I was not billed, so there is no need to request a refund; Tennessee is the primary state, Colorado was the secondary, which I did not purchase this year.

It's good news that I do not have to file Tennessee tax as I cannot start State Tax prep as Colorado was automatically installed from prior year and attempting to start the Tennessee state tax takes me to the Purchase Additional States process; I cannot progress beyond the purchase process without purchasing Colorado even if I wanted to.  The ability to uninstall a prior state seems missing feature that needs to be added to the software as the presence of a prior installed state throws the software into a bug/infinite loop that cannot be gotten around.

[DoninGA]

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@JodyBossle wrote:

Thank you.  I was not billed, so there is no need to request a refund; Tennessee is the primary state, Colorado was the secondary, which I did not purchase this year.

It's good news that I do not have to file Tennessee tax as I cannot start State Tax prep as Colorado was automatically installed from prior year and attempting to start the Tennessee state tax takes me to the Purchase Additional States process; I cannot progress beyond the purchase process without purchasing Colorado even if I wanted to.  The ability to uninstall a prior state seems missing feature that needs to be added to the software as the presence of a prior installed state throws the software into a bug/infinite loop that cannot be gotten around.

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I misspoke slightly in my last.  You cannot remove a state program but you can remove a state tax return.

Click on the File menu at the top left of the desktop program screen.  Click on Remove State Return.

[JodyBossle]

Understood and thank you.  I am looking to remove a State Program that is no longer needed.  I needed Colorado last year, but not this year and Colorado was automatically installed when TT 2021 was installed.

[SchedBer]

I have the same question. I want to remove New York from my version of Turbtax - and New York definitely has an income tax!  I filed in New York one time about 3 years ago.  Seem to me it should be simple to do.

[CarissaM]

If you are using the desktop version, please follow the instructions here to remove a state tax return. 

If you are using the online version, please follow the instructions here to contact us by phone. @SchedBer

[Taxfilerforlife111]

I find the answer I get from Intuit VERY poor.

They tell you how to remove state forms, but do not provide a way to permanently remove a state program from download / updates etc.   This even carries forward to the NEXT year too!

I have seen others suggest very complicated ways to remove AppData files etc. but unwanted states still appear.

Intuit really needs to add a choice to cleanup and permanently remove a state.

The "customer service" is a bunch of 3rd party hired folks who just read a script and cannot do more than that.

[drweave]

Tennessee has a Hall Income Tax for one more year (1% tax on dividends and interest). Turbo Tax is not allowing the Tennessee form to be downloaded which it did last year when there was a 2 percent tax.