Turbo Tax Filing Issue - BLOCK LOT & STATE MUNICIPALITY software error !

[LouSouthNJ]

Hi 

I'm ready to file and the software seems to be in a LOOP with the NJ income tax Property Info.

The NJ tax form requires LOT, BLOCK & MUNICIPALITY - BUT when I just attempted to transmit my file Turbo Tax Error Check states "BLOCK, LOT & MUNICIPALITY" should be BLANK ... I'm like, No - you're wrong it NEEDS to be on the form, but what the hell - I blank out the fields for BLOCK, LOT, & MUNICIPALITY but then the Software loops back around and prompts me with BLOCK, LOT & MUNICIPALITY can't be blank...

Can you please look into what the software is doing and correct it?

[MichelleLO]

Thank you for bringing this to our attention. You may want to try to completely log out of TurboTax and then clear out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. Please see the following TurboTax FAQs to assist with this:

• How to clear your cache 
• How do I delete cookies?

If that does not resolve the issue, please post any additional questions or information you can provide. 

[LouSouthNJ]

You have to be kidding with that answer right??

The real reason is Turbo Tax auto populates a field on the NJ State tax form.

Once you UNCLICK it... problem solved.    This is a NEW error; been using Turbo for years; and seems there are many of us with the same issue, so clearing the cache? Please.... 

[EdParking]

North Jersey here, and had the same issues with block/lot info.

Just checking back in, so see if the problem had been solved on TT's end.  Looks like it hasn't.......

[fanfare]

You will get this error if you don't check the "Homeowner" box on line 39d.

There you go.

[kmtoibn]

Wrong!!!  I checked that I am a homeowner and I still cannot process my tax return.  

Nothing works!

Nice Job TURBO TAX  !  I want the price of Turbo Tax SW = $130.00 back!

[Cynthiad66]

Wondering if you qualify for a refund? It could depend on which product you’re using.

Read more to learn if you qualify, and we’ll be happy to help. 

TurboTax CD/Download or TurboTax Live with State (retail purchase)

TurboTax Online or Mobile

Related Information:

• Does your unconditional 60-day money-back guarantee apply to TurboTax Online?

[angel7799]

How do i fix this issue 

[fanfare]

Try this:

are your numbers left-justified, or right-justified.  ?

[L-p09iU7]

I'm having this same problem and it's now April 2022. What is the fix?

[CarissaM]

If you are still having the same error, it would be best to follow the instructions here to contact us by phone so we can assist you further. @L-p09iU7