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@AmyC I never filed original NY return. I am trying to find the desktop version of turbotax. Is it available for Mac?
@AmyC Ok I foound the download section but I have to pay for the software. I do not think that is fair considering the Online version is free and something got messed up out of my control. I tried to e-file for free and TT Online told me I couldn't and I never had an option to download my original return. I mistakenly amended it because TT Online said I might need to do that and now I'm in rabbit hole of amendments I need to delete and can't without paying. Filing became free and now I have to pay for software I shouldn't need??
Try to delete the state online and see if you can get a good return online. This is what I want you to do:
You can fill this form out for someone to call you if you still need help or customer service and the download.
"You can fill this form out for someone to call you if you still need help or customer service and the download. "
@AmyC that link is broken and I still need help.
Unfortunately, the link works for my manager and myself so that means there is something sticking somewhere to make it not work for you. Here is the actual web address, https://support.turbotax.intuit.com/contact/ I hope things get smoother for you now.
By AMENDING ITEMS TODAY, MAKES IT WORSE FOR ME. PLEASE REVERT TO MY ORIGINAL -TURBO TAX.
THANK YOU
Bob Ross (Robert R.)
To cancel or undo your amendment, please see How do I cancel or undo an amended return in TurboTax Online?
I must have clicked something that NY State thinks I need to file an amended IT-201-X. I haven't filed anything yet. How do I correct this to remove need for amended return?
If you didn't file and accidentally clicked amend:
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