California Refund Still Pending - Received Status = Unknown

[HB88]

What is absurd is you have turbotax "experts" and these bots saying it takes weeks for the state to accept it when we know they already have accepted returns. My guess, turbotax screwed up, the fix didn't get applied since we filed early and now we are waiting a rejection to have to re-file and cause further delays. Yet turbotax won't admit the problem on their end as they told one customer, "we did our part" and there is nothing they can do. @Turbotax if you are watching fix this problem by rejecting our returns now so it can be corrected if that is in fact the problem.

[Knight998]

I am in the same boat.

they won’t acknowledge a problem. I spoke to a specialist and they just said they haven’t pulled it from there system

[TerukoL]

Some returns will stay Pending for several days or even longer, especially with the IRS filing delay and backlog this tax season due to COVID closing the offices and leaving the IRS with very few employees working for the past year. The IRS has not stated how long returns can or will remain in pending status.

Until your state or the IRS processes your return,  you may see there's "no record found." That actually means the return's still being processed. 

Please click IRS Operations During COVID-19: Mission-critical functions continue to learn more. 

[Angelo1000]

I don't think that answers the issue that many of us are encountering.
Why are so many of our CA state tax submissions still in pending state whereas the IRS has accepted them almost immediately? Is there an issue with certain forms that TurboTax created that are now causing a delay or is there a delay by CA state tax board? If so, how much is that delay? It never used to take that long in years past in our case.

[HB88]

the "experts" have no idea, and turbotax won't fess up to the problem until our returns are rejected b/c the software was not up to date when we filed early. All this nonsense about waiting does not explain why those who file now are getting accepted right away by the state when us who filed sooner are still pending b/c turbotax dropped the ball and didn't apply the error fix until later.

[LindseyLO]

More explanation on the "pending" status of your return has been provided by clicking here.

[mshaf]

You are absolutely right I think.  The returns are flagged and will be rejected and we will have to resend 

[HB88]

Stop spamming with your canned response like all the other experts, you are not providing anything of value.

[HB88]

I agree, i think it is only inevitable it will get rejected. If Turbotax was doing the right thing here they would reject it and allow us to fix it rather than have this delay. But they don't have a clue except to unleash these "experts" on this forum to save face with nonsense @Turbotax look into this problem and stop spamming

[macuser_22]

Many CA returns are still pending (one I filed included).     TurboTax does not actually "send" the return to the IRS or State - then make the return available on the e-file server so the IRS and State can poll it (come and get it).  When  the IRS or state does that depends on the IRS and state.   All TurboTax can do is make it available, the rest is up to the state.

[HB88]

They need to reject the folks who filed early and didn't get the error fixed when Turbotax issues the software update. This just means our taxes will get rejected and cause delays.

You have other "experts" claiming it is filed but not approved yet by the state, complete miss information and causing confusion

[mslatinlady]

A MESSAGE FOR TURBOTAX ---- You MUST  fix this issue for those of us in California who filed early (Feb 1, 2, 3) and whose Federal was ACCEPTED on Feb 11.  Our California shows PENDING everytime we check our status in the TurboTax software.  If you don't fix this for us, you will lose lots of $$$$$  next year when we all go to H&R Block software !!   Gather your IT professionals and check  your software and locate ALL of us Californians who  filed early in California and FIX THIS FOR US.  We can't keep waiting, waiting, waiting and then come April we are accused by California of NOT FILING !

[mslatinlady]

A MESSAGE FOR TURBOTAX ---- You MUST  fix this issue for those of us in California who filed early (Feb 1, 2, 3) and whose Federal was ACCEPTED on Feb 11.  Our California shows PENDING everytime we check our status in the TurboTax software.  If you don't fix this for us, you will lose lots of $$$$$  next year when we all go to H&R Block software !!   Gather your IT professionals and check  your software and locate ALL of us Californians who  filed early in California and FIX THIS FOR US.  We can't keep waiting, waiting, waiting and then come April we are accused by California of NOT FILING !

[mshaf]

100%. Agree!   I’ve been using TT for over a decade now.  This is two years in a row that a software bug has screwed me.  I’m done!

[adegty]

Did the same thing happen last year? How did you fix it?

[mslatinlady]

TO TURBOTAX CEO:   Because of this huge problem of California returns still PENDING, you are officially on notice:  You are at risk of losing $$$$$$$ next year because all of us California's are SWITCHING TO H&R BLOCK Software!!!!!