Solved: Re: Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among t...

DanielV01 · ‎April 15, 2022

And, just to be sure, Box 15 also says New York (not NJ or some other state)? Assuming this to be true, you may wish to contact someone in customer service. You have some entry that is off; we have not received widespread reports of others having your experience. But in this public forum we don't have access to your account, so you may need to do a share screen with a representative. Please call in this experience to our phone customer support service by using the instructions in the following link: How do I contact TurboTax?

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kctservices · ‎April 15, 2022

Box 15 shows NY. Thank you. I will contact customer service.

kctservices · ‎April 15, 2022

It actually took NY. Not sure why it does not recognize the NYC (this year). Thanks again!!

DanielV01 · ‎April 15, 2022

Thank you for the update, and I'm glad it worked for you!

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1st Timer · ‎April 18, 2022

It didn't work for me. It was originally New York, NY in box 20. I tried NY, NYC, NYC Res. Turbotax Online keeps looping me back to Fix Federal.

FangxiaL · ‎April 18, 2022

Go back to the W-2 form to enter NYC for the locality.

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Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

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Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

Box 20 on W-2s has New York locality name as NYC RES but error message that it is not among those accepted by the NY Dept. of Taxation and Finance and that must be NYC?

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