2019 State tax forms are not ready

[gb82]

I signed up for the email notification for when they are ready.

Yesterday, I received the email stating that TurboTax: Your Tax Forms Are Ready

I returned to Turbotax and "checked for updates" and was told my software was up to date. I tried this yesterday and today and it is still telling me that the forms are not ready

Help!

[JakailaLO]

What state do you reside in?

[gb82]

I reside in RI and will be filing state returns for RI and MA.

The issue I am experiencing is happening for both RI and MA.

[gb82]

Hello?

[SteamTrain]

@gb82 

There have been a number of problems with certain states, so much so that TTX released this this recently updated FAQ.  There's a state fix file download and run.

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...

[gb82]

2019 Turbotax is terrible!

Now it's saying I can't even transmit my federal return because there is an update available for my version. When trying to update, it tells me my software is up to date.

I give up!

[SteamTrain]

Save your file...shut down TTX, then download and install the Manual update..

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...

________________________

OR, maybe Customer Support will push you a whole new installation file :

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Dextra]

The link for customer support doesn't work