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gb82
Level 2

2019 State tax forms are not ready

I signed up for the email notification for when they are ready.

 

Yesterday, I received the email stating that TurboTax: Your Tax Forms Are Ready

 

I returned to Turbotax and "checked for updates" and was told my software was up to date. I tried this yesterday and today and it is still telling me that the forms are not ready

 

Help!

 
7 Replies
JakailaLO
Expert Alumni

2019 State tax forms are not ready

What state do you reside in?

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gb82
Level 2

2019 State tax forms are not ready

I reside in RI and will be filing state returns for RI and MA.

The issue I am experiencing is happening for both RI and MA.

gb82
Level 2

2019 State tax forms are not ready

Hello?

SteamTrain
Level 15

2019 State tax forms are not ready

@gb82 

 

There have been a number of problems with certain states, so much so that TTX released this this recently updated FAQ.  There's a state fix file download and run.

 

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...

*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
gb82
Level 2

2019 State tax forms are not ready

2019 Turbotax is terrible!

 

Now it's saying I can't even transmit my federal return because there is an update available for my version. When trying to update, it tells me my software is up to date.

 

I give up!

SteamTrain
Level 15

2019 State tax forms are not ready

Save your file...shut down TTX, then download and install the Manual update..

 

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...

 

 

________________________

OR, maybe Customer Support will push you a whole new installation file :

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

 

*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
Dextra
Returning Member

2019 State tax forms are not ready

The link for customer support doesn't work

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