Missouri State Taxes Not Processing

Forum|Forum|3 years ago
January 27, 2023
5 replies
26 views

When I first prepared my federal and state taxes in TT everything was going fine. When it came to transmit my taxes the federal went through but the state did not. There was a message saying that they were working on the form and would be available to file on 1/26/2023. Well I have been trying to get my Missouri state taxes filed since yesterday (1/26/2023) and I am no longer getting the message about working on the form but now I just get a blank screen. Anyone able to assist me here?

TurboTax Deluxe Online

rponciaAuthor

Level 2

Sorry forgot to mention that this is a joint return for my wife and myself

KatrinaLO

Level 14

Are you still needing assistance with your state tax return? It sounds like your state return may have had a form not available to file at the time you were trying to submit both returns. If you filed your federal and state returns at the same time, your state return may not start processing at the same time as your federal.

It's not unusual for state returns to remain in a pending status for several days after a federal return has been accepted.

Please see the TurboTax FAQ here.

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angietoad

Level 2

Why does it just say ready to mail? I wanted turbo tax to efile.

mesquitebean

Level 15

@ angietoad wrote:
Why does it just say ready to mail? I wanted turbo tax to efile.

Does "it" refer to a Missouri state return like the title of this old thread from 3 years ago? For this answer I'll assume that is the case, and will also assume this is a 2025 return that you recently prepared.

If the status at the Tax Home says "ready to mail", that means you either did not successfully complete the efile process or chose the "file by mail" option. If you didn't actually physically print, sign, date, and mail it, you can change the filing method and file by efile. Here's how:

To change the filing method on an unfiled 2025 return, at the Tax Home page you first need to open your return interview back up. Look for a link "Add a State." That doesn't really add one, but will open up the return. If you are referring to a state return, then I would look through the state return and run the state review to be sure nothing has changed with the weekly updates. If you haven't already done so, you should print out the state return and review it before efiling. Then you can go to the FILE section and choose to efile the state return. Be sure you continue all the way through that section until you get to a screen with a big orange "Transmit Returns Now" button and actually click on it to transmit.

NOTE: You didn't mention anything about your Federal return. You cannot efile the state return if you did not efile the Federal return, or if the Federal return efile was not accepted. If for some reason you mailed the Federal return, you would also have to mail the state return.

This FAQ may also have some info that will help:

FAQ: How do I change from mail to efile in Online TurboTax?

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...