Ma paid family medical leave 1099G

[aidahe1984]

Hi, when I used turbotax to do my tax-rerurn, I filled my 1099G from Massachusetts family and medical leave department into my fedderal income, the state refoud amount goes down, then go to fill Massachusetts, it asked me again did I have my paid famili and medical leave benefit, I choosed "Yes", then the state refound amount goes down again. it looks the turbotax do the state tax 2 time on my 1099G that from Massachusetts family and medical leave department.....who know about this?

[RobertB4444]

It is a good idea to first clear your cache and cookies - which means removing all of the temporary programs that can gum up your web browser.  If that doesn't work, try using a different web browser.

Here is a link on how to clear your cache and cookies.

You are probably better off having someone walk through the return with you to look at your entries so I recommend getting live expert help.

Here is a link to finding a TurboTax expert.

However, that requires upgrading your product which may be an expense you don't want.  In that case you can call an expert and ask questions over the phone.

Here is a link to the TurboTax Phone Number.