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If you changed your mind about MAX, you can remove it as long as you haven't already paid for it.
When you're in your return:
Before checking out, you'll have the chance to re-confirm that MAX is right for you. We don't offer discounts or refunds for unused features or if you've already paid the fee.
What's great about MAX is that it covers you well beyond the day you file. If anything happens, you've got experts ready and waiting to help you.
https://ttlc.intuit.com/community/downgrading/help/can-i-remove-max/00/26691
If you changed your mind about MAX, you can remove it as long as you haven't already paid for it.
When you're in your return:
Before checking out, you'll have the chance to re-confirm that MAX is right for you. We don't offer discounts or refunds for unused features or if you've already paid the fee.
What's great about MAX is that it covers you well beyond the day you file. If anything happens, you've got experts ready and waiting to help you.
https://ttlc.intuit.com/community/downgrading/help/can-i-remove-max/00/26691
I already paid for Max unfortunately and will try to get a refund at some later date, but more importantly for me right now is to disable Max so I can actually progress in Step 3 'Get ready to file your returns' of the 'File' section. Right now, when I click the button to file my taxes (I've already completed step 1 and 2) It leads me to a page saying that I first need to add information on the state I live in and the ZIP code in the 'My info' section. These items are not needed for me since I live in the UK. I also never received an email with a link from IDNotify. I can't progress in filing my taxes which is quite frustrating. Please advise, thank you.
This can be resolved by temporarily changing your information under Personal Info, then changing it back before filing your return.
That worked @Critter-3 !! Thanks a bunch!!
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