@Shdubois wrote:
I was charged for MAX and didn’t need or want it. I haven’t agreed to the terms and have not yet filed. I want a refund for MAX, this company planted this at the end of the process to extort money and it’s completely criminal. It is no wonder there are thousands of lawsuits, I’ll create my own if my funds are not restored.
Has your credit card been charged for the purchase of the TurboTax online account and the Max option?
You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
