Can't print supporting statements to Enterable Form 4797 no matter what I try. Any ideas?

[BME]

Hi, I'm calculating 2025 cap gain on sale of a rental property for 2025 estimated taxes.  I'm using Turbotax Deluxe 2024, in which I created a work file just for the sale.  I used Forms mode and made all the entries, with supporting statements for the detail. 

Problem is, I can't seem to print the Enterable Form 4797 supporting statements. I tried generating them in the program, then clicking PRINT at the top, nope, can't view the SS's.  Tried generating the full return, with all calculation worksheets checked.  Still doesn't display the SS's.  Can anyone help with a solution to this?  Thanks in advance.  

* Added:  I seem to be in the wrong board, but don't know how to move this.  Sorry!

[LenaH]

The Enterable 4797 should flow to your Form 4797. The data I entered in an Enterable 4797 when completing a test return flowed to Form 4797, Part III. In addition, the Type of Property Smart Worksheet was printed at the end of my print preview as a smart worksheet. 

[BME]

Thank you @LenaH ... no problem with the Enterable Form 4797 entries flowing to the 4797, or with the Smart Worksheet flow. 

My problem is with printing the Supporting Statements I have entered for the line item figures in the Enterable Form 4797.  For example, for Part III line 21, "Cost or Other Basis Plus Expense of Sale," I created a Supporting Statement for that figure, by clicking on the + sign for the field.  In that SS, I list and the software tallies my original cost, a list of improvements with amounts, plus a list of closing statement expenses of sale.   It is that (and other similar) Supporting Statements for a number of line items which I cannot print or view as part of a print dialog-generated pdf, no matter what I select from the print dialog menu. 

I tried selecting a print of the full return with all worksheets and supporting calculations in the print dialog.  Again, the resultant pdf generated by the software does not include or display those Enterable Form 4797 Supporting Statements in the "Additional Information" pages that are at the end of the return.  I use Supporting Statements often, and have never had this problem.       

[LenaH]

Thank you for the explanation. I was able to duplicate your situation, but was not able to get the supporting schedules to populate in a print file. In order to get this reported quickly, I suggest calling customer service at 1-800-446-8848. TurboTax is currently open from Monday-Friday, 5AM to 5PM PST. 

@BME

[BME · Accepted solution]

Thank you @LenaH, I called support and the rep also could not get the supporting detail statements to print.  She had a suggestion that I screenshot them, one by one, which I will do.  At least then I can save them in a side google doc or similar for reference.  They will be part of my Turbotax file, viewable on my screen ... just a glitch in the software that they cannot be printed and saved from within Turbotax.  Thank you for your time!